Shipping and Returns Policy
We take a lot of pride in what we do, and that includes customer service. We're committed to make each and every customer completely satisfied. So, if you're not grinning from ear to ear about our products, just let us know and we'll do our best to solve the problem. After all, that's what we really do around here anyway; solve problems. Placing An Order To make sure you get your Hawg Wired right, we'll need to know the model, fairing style, and year of the motorcycle that the parts are intended for. If the information provided to us at the time of sale is incorrect, we can't guarantee the fit or correct function of the product sold. All prices are subject to change without notice.
Order Shipping All orders will be shipped via UPS with a Signature Required for delivery. Requests to release packages without a signature become the sole responsibility of the customer. Any lost or missing shippments will not be replaced by Hawg Wired. Requests for special delivery (next day, 2nd day, etc.) will be shipped at an additional charge to the customer. Shipping charges are not refundable. Title of merchandise shipped passes to the customer upon delivery. All claims for damage or loss are to be made by the customer to the freight carrier. All prices are subject to change without notice. |  |
Back Orders All back orders will be honored and held for 30 days. To cancel a back ordered itme, notify Hawg Wired by phone or letter. All back orders will be shipped as soon as the item becomes available. All prices are subject to change without notice. Product Warranty Hawg Wired, Inc. will not be held responsible for incidental or consequential damages arising from or in connection with the uses of any products sold by Hawg Wired. Our guarantee is limited to replacement or repair of defective components up to 1 year from date of purchase. This warranty does not cover damage caused by faulty installation, misuse, alteration or negligence. Returns All returns must be accompanied by a valid Return Merchandise Authorization (RMA) number issued by Hawg Wired to be accepted. All refund claims must be made within 30 days of the shipping date for consideration. A 10% re-stocking fee may be applied unless the return is a result of a defective product or an error on our part. Any refunded amount issued will not include the shipping charges. All warranty claims must be made within the products specific coverage period, and will be exchanged with like or better product only.
No packages will be accepted for return if shipped COD, or without a proper Return Authorization (RMA) number. |